Programme Objective
The Developing Leaders for Hospitality and Tourism programme aims to equip employees in the hospitality and tourism sector with enhanced skills to lead and manage their teams effectively.

Employee benefits
·Enhance skillset
·Lead teams effectively
·Manage and motivate teams
·Enhance digital skills
·Optimize career prospects.

Eligible employees
Employees who perform/would like to perform a team lead or supervisory management role.

Programme modules
·Operational Skills
·Customer Care
·People Management
·Finance and Controls
·Green / Sustainability
·Strategic Planning
·Communications
·Health and Safety
·Promotion and Sales
·Digital Skills.

Contact
Contact your local ETB to find out more.

Programme Development
The programme is a result of a collaboration between SOLAS, the Education and Training Boards (ETB's), the Irish Hotels Federation (IHF), Failte Ireland and the Regional Skills Fora.

Employer benefits
·Equip staff to lead teams effectively
·Increase staff motivation and retention
·Customised content to address skills gaps
·Highly subsidised training provided

Qualifications
Programmes are accredited by City & Guilds or QQI and provide clear pathways for employees to develop future careers in hospitality and tourism. Qualifications are available at Levels 5 and 6 on the National Framework of Qualifications.

Delivery
Training is provided by local ETBs in your region, online with tutor support or when feasible, a blend of online and in-person training. Delivery is flexible to suit both business and employee needs. The Level 5 programme can be completed in 3 months and the Level 6 in 4-8 months.

Programme Objective
To upskill supervisory staff, which will help employers deal with the current business environment, its challenges and opportunities.

Employee benefits
· Lead teams effectively
· Manage and motivate teams
· Manage change

Eligible employees
Employees who are currently performing a team leader role or new to a supervisory role.

Programme modules
Certificate:
· Motivating workers
· Managing change
· Effective decision-making
· Writing for business
· Problem-solving
· Managing remote workers
Optional modules:
· Digital skills
· Lean principles
· Stress management

The diploma covers the modules in the certificate as well as extra modules such as leadership skills, performance management and project management.

Programme Development
Developed by SOLAS and the Education and Training Boards (ETBs), in collaboration with IDA Ireland, Enterprise Ireland and the Regional Skills Fora.

Employer benefits
· Upskill staff to manage change
· Equip staff to lead teams
· Close skills gaps

Cost
Employers can receive a subsidy of up to 70% of the course fee. The subsidy depends on various factors relating to the company. There is no cost to the employee.

Qualifications
A Certificate and a Diploma in Leadership and Management are available. Both are accredited by the Institute of Leadership and  Management (ILM).  

Delivery
The programme is delivered by an Education and Training Board (ETB) in your region. It is online with tutor support or a blend of online and in-person training. Delivery is flexible to suit employer needs. The certificate can be completed in 3-4 months and the diploma in 9-12 months.

Contact
Contact your local ETB to find out more.